Returns Policy
If you are not happy with your online purchase and wish to return it, you can do so as follows:
Send the selected item back to our online shop, together with your invoice, and your credit card will be refunded with the appropriate amount. Please note that in this eventuality, the cost of couriering the product back to our online shop is covered by the purchaser. The address details are as follows:
When We Were Young
31 Meent St
Heatherpark
George
6529
Damaged or incorrect orders
If you wish to return something that you purchased online because the item you received is either damaged, or not what you ordered, you can do so as follows:
Email info@whenwewereyoung.co.za and request When We Were Young to collect the purchase in question. We will send Dawn Wing Couriers to collect the damaged/ incorrect product, at the company’s own cost, and resend you the faultless/correct product in return.
Further questions
If you have any further questions or queries regarding When We Were Young’s shipping or return’s policy, please feel free to email info@whenwewereyoung.co.za